Contact Us.

Our goal is to provide you with unparalleled service. Please do not hesitate to contact us if you require any information about your ALPHERA Financial Services account. We look forward to hearing from you.

By mail:
ALPHERA Financial Services
(a division of BMW Canada Inc.)
50 Ultimate Drive
Richmond Hill, Ontario, Canada
L4S 0C8

By phone:
1-800-985-3115*

By fax:
1-866-217-1269

By email:
service@alphera.ca

Hours of Operation (Customer Service):
Monday - Thursday 9:00am - 8:00pm ET
Friday 9:00am - 6:00pm ET

*Please note: All calls are recorded for quality assurance purposes and in accordance with our Privacy Policy.